With a full house for the Preakness Stakes, staff at the Radisson Hotel Cross Keys go all out to provide Radisson signature services

With thousands of visitors in town for the 138th running of the Preakness Stakes, Tom Cook, general manager of the Radisson Hotel at Cross Keys in Baltimore, and his team are hosting seven of the nine equine teams in town for the big race this Sunday. Located just two miles from Pimlico Race Track, home to the Preakness, the house is full of people and excitement for a week of activities leading up to the premier event. 

Among its special guests this week is the training team for Orb, the three-year-old colt who won the Kentucky Derby earlier this month, and who is heavily favored to win this week’s Preakness. After one of Orb’s workouts this week, his trainers needed assistance in cleaning his saddle blanket and Robert Breeden, director of Sales for the hotel, knew just the laundry crew to get the job done. Thanks to the entire staff at Radisson Hotel at Cross Keys, every guest—even those staying down the road at the stables—are experiencing the service heart of Carlson Rezidor! 

Click here to view a local news report that featured the Radisson Hotel Cross Keys earlier this week. 

Click here to read more about the 138th running of the Preakness Stakes.

Pictured at right:

Top: Nichole Kiss (left), sales manager; Tom Cook, general manager; and Sheila Scott (right), director of Catering, show off the freshly laundered saddle blanket worn by Orb, this week’s Preakness favorite. 

Bottom: Orb, the three-year-old colt who has his eye on the triple crown after winning the Kentucky Derby earlier this month.

May 16, 2013
Photo caption:
General Manager Tom Cook and his team take the brand’s three-hour laundry standard to another level this week by providing an exceptional guest experience, even to the celebrated stable guests.